Legal agreement governing your use of coloks online gaming services. Please read carefully before creating an account.
Important: By registering an account on coloks, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any provision herein, you must not use our services.
For the purposes of these Terms & Conditions:
By creating an account, accessing the coloks Website, or using any of our Services, you expressly agree to be legally bound by these Terms & Conditions, our Privacy Policy, and all applicable gaming rules. These documents constitute a binding legal agreement between you and coloks. Your continued use of our Services constitutes ongoing acceptance of these Terms as they may be amended from time to time.
If you do not agree with any provision of these Terms & Conditions, you must immediately cease all use of the coloks platform and refrain from creating an account. Unauthorized use of our Services may result in immediate account closure and forfeiture of funds.
To register an account and use coloks Services, you must meet all of the following eligibility criteria:
You must be at least 21 years of age or the legal age for gambling in your jurisdiction of residence, whichever is higher. coloks strictly prohibits underage gambling. We reserve the right to request proof of age at any time, and accounts found to belong to individuals under 21 will be immediately suspended and any funds forfeited.
You must be a resident of Indonesia or located within Indonesian territory at the time of account registration and during all gaming activity. coloks Services are designed specifically for the Indonesian market. Users accessing our platform from restricted jurisdictions may have their accounts suspended without notice.
You must possess full legal capacity to enter into binding contracts under Indonesian law. You are solely responsible for ensuring that your use of coloks Services complies with all applicable local, regional, and national laws in your jurisdiction.
Each User is permitted only one (1) account on the coloks platform. Creating multiple accounts, attempting to circumvent account restrictions, or using accounts on behalf of third parties is strictly prohibited and will result in immediate termination of all associated accounts and forfeiture of balances.
If you have previously self-excluded from coloks or any other gambling platform, or if you are currently enrolled in a gambling addiction treatment program, you must not register or use our Services. We take responsible gaming seriously and provide tools to help users maintain healthy gambling habits. See our Responsible Gaming page for more information.
To create a coloks account, you must provide accurate, complete, and current personal information including but not limited to: full legal name as it appears on your Indonesian National ID (KTP), date of birth, email address, phone number, residential address, and preferred username. All information provided during registration must be truthful and verifiable. Providing false or misleading information is grounds for immediate account termination.
coloks is required by law and industry best practices to verify the identity of all Users. Within 72 hours of account registration, or before your first withdrawal request, you must complete KYC verification by submitting:
Accounts that fail to complete KYC verification within the specified timeframe may have deposit, gaming, and withdrawal functions suspended until verification is complete. We reserve the right to request additional documentation at any time to maintain account security and regulatory compliance.
You are solely responsible for maintaining the confidentiality of your account login credentials (username and password). You must not share your account credentials with any third party. Any activity conducted through your account will be deemed to have been authorized by you, and you bear full responsibility for all transactions, bets, and account actions.
If you suspect unauthorized access to your account or notice any suspicious activity, you must immediately notify coloks customer support and change your password. We recommend using a strong, unique password and enabling any additional security features offered by the platform.
You must promptly update your account information if any personal details change, including but not limited to address, phone number, or email address. Failure to maintain accurate account information may result in delays to withdrawals or account verification processes.
coloks accepts deposits via major Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, Bank Syariah Indonesia (BSI), and Bank Permata. We also support e-wallet transfers via OVO, DANA, GoPay, ShopeePay, and LinkAja. All deposits must be made in Indonesian Rupiah (IDR).
The minimum deposit amount is Rp 50.000 per transaction. Maximum deposit limits vary by payment method and account verification status. Verified accounts enjoy higher deposit limits. Contact customer support for specific limits applicable to your account tier.
Most deposits are processed instantly and credited to your coloks account balance within 2-5 minutes. Bank transfer deposits may take up to 15 minutes during peak banking hours. If your deposit has not appeared in your account within 30 minutes, please contact customer support with your transaction reference number.
All deposits must originate from a bank account or payment method registered in your own name. Third-party deposits are strictly prohibited. coloks reserves the right to reverse deposits and return funds to the original payment source if we determine that a deposit violates this policy or originates from potentially illicit sources.
coloks does not charge fees for deposits. However, your bank or payment provider may impose their own transaction fees. You are responsible for any fees charged by third-party payment processors.
To request a withdrawal, your account must be fully verified (KYC complete), have a positive balance, and meet any applicable bonus wagering requirements. Withdrawals can only be processed to a bank account or e-wallet registered in your own name matching the details on your coloks account.
The minimum withdrawal amount is Rp 100.000 per transaction. Daily withdrawal limits depend on your VIP tier and account verification status. Standard accounts have a daily withdrawal limit of Rp 10.000.000, while higher VIP tiers enjoy increased limits. Large withdrawal requests may require additional verification steps.
coloks strives to process withdrawal requests within 5-15 minutes during Indonesian banking hours (Monday-Friday, 09:00-22:00 WIB). Withdrawals requested outside banking hours will be processed on the next business day. First-time withdrawals and large amounts may require additional security review and take up to 24 hours.
coloks does not charge withdrawal fees for the first three (3) withdrawals per calendar month. Subsequent withdrawals in the same month may incur a processing fee of 1-2% depending on your VIP tier. Withdrawals to e-wallets are generally fee-free regardless of frequency.
We reserve the right to request additional identity verification, proof of address, or source of funds documentation before processing any withdrawal. This is a standard security measure to prevent fraud and money laundering. Cooperation with verification requests is mandatory; failure to provide requested documents within 14 days may result in withdrawal cancellation and account review.
coloks reserves the right to refuse or delay a withdrawal request if we suspect fraudulent activity, bonus abuse, violation of these Terms, or any activity that violates applicable law. In such cases, the account will be placed under investigation and the User will be notified of the reasons and required next steps.
All bonuses and promotions offered by coloks are subject to specific terms and conditions which are provided at the time of the offer. By claiming or accepting any bonus, you agree to be bound by the applicable bonus terms. Bonus terms may include wagering requirements, game restrictions, maximum bet limits, and expiration dates.
Most bonuses require you to wager the bonus amount (and in some cases, the deposit amount) a specified number of times before any winnings can be withdrawn. Wagering requirements vary by promotion and are clearly stated in the bonus terms. Only real-money bets count toward wagering requirements; bonus bets and voided bets are excluded.
Different games contribute different percentages toward bonus wagering requirements. Slots and instant games typically contribute 100%, while live dealer casino games may contribute only 10-20%. Sports betting contribution varies by odds and market type. Refer to specific bonus terms for detailed contribution rates.
When you have an active bonus, you are subject to a maximum bet limit of Rp 50.000 per spin or bet unless otherwise specified in the bonus terms. Exceeding the maximum bet limit may void the bonus and any associated winnings.
coloks strictly prohibits bonus abuse, including but not limited to: creating multiple accounts to claim bonuses repeatedly, coordinated betting with other users to guarantee bonus profit, exploiting software glitches or game errors, or any other activity designed to gain an unfair advantage. Accounts found engaging in bonus abuse will have all bonuses voided, winnings confiscated, and may face permanent account closure.
You may cancel an active bonus at any time by contacting customer support. Upon bonus cancellation, the bonus funds and any winnings generated from those funds will be removed from your account. Your original deposit amount (if applicable) will remain in your account balance.
All Users must engage in fair play and act in good faith when using coloks Services. You must not attempt to manipulate game outcomes, exploit software vulnerabilities, or engage in any form of cheating. All games on the coloks platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable results.
Each game, betting market, and togel draw offered on coloks has specific rules governing gameplay, bet types, payout structures, and result determination. You are responsible for understanding the rules of any game before placing bets. Game rules can be accessed within each game interface or by contacting customer support.
All bets are settled according to official results from the relevant game provider, sports league, or lottery operator. In the case of sports betting, bets are settled based on the official result at the end of regular time unless otherwise specified. Extra time, penalties, and shootouts are excluded unless explicitly included in the market description.
In the event of a game malfunction, system error, or incorrect odds display, coloks reserves the right to void all affected bets and refund stakes. We are not liable for losses resulting from technical errors, software glitches, or communication failures. If you experience a technical issue during gameplay, you must immediately cease betting and contact customer support.
Collusion, syndicate betting, coordinated betting with other users, or any form of organized group betting designed to exploit coloks Services is strictly prohibited. Accounts found to be part of such activities will be suspended and funds forfeited.
The following activities are strictly prohibited on the coloks platform. Engaging in any of these activities may result in immediate account suspension, balance confiscation, and potential legal action:
You acknowledge that all gambling carries inherent risk and that you may lose money. coloks Services are provided "as is" without warranties of any kind, express or implied. You use coloks Services at your own risk and accept full responsibility for all gaming outcomes.
coloks is not liable for any losses resulting from technical failures, internet connectivity issues, server downtime, software malfunctions, or third-party service disruptions. While we strive to maintain 99.9% platform uptime, we cannot guarantee uninterrupted access to Services.
coloks integrates games and content from third-party providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, etc.). We are not responsible for the performance, fairness, or availability of third-party games. Disputes regarding third-party game outcomes should be directed to the relevant game provider.
In no event shall coloks total liability to you exceed the amount of funds you have deposited into your account in the 90 days preceding the event giving rise to the liability claim. This limitation applies regardless of the legal theory upon which the claim is based.
You agree to indemnify, defend, and hold harmless coloks, its affiliates, partners, and employees from any claims, damages, losses, or expenses (including legal fees) arising from your use of Services, violation of these Terms, or infringement of any third-party rights.
coloks reserves the right to suspend your account temporarily or permanently at any time if we suspect violation of these Terms, fraudulent activity, or any conduct that threatens the integrity of our platform. During suspension, you will not be able to place bets, make deposits, or request withdrawals. We will notify you of the suspension and provide reasons unless doing so would compromise an ongoing investigation.
You may request account closure at any time by contacting customer support. Upon voluntary closure, any remaining account balance will be paid out according to standard withdrawal procedures, provided all verification and wagering requirements are met. Closure requests may take up to 7 business days to process.
coloks may terminate your account without prior notice if you violate these Terms, engage in prohibited activities, or pose a risk to other Users or the platform. Upon termination for cause, coloks reserves the right to forfeit any remaining account balance. You will not be entitled to compensation for termination.
After account termination, you may not create a new account or access coloks Services in any capacity. Provisions of these Terms that by their nature should survive termination (including intellectual property rights, liability limitations, and dispute resolution clauses) remain in effect.
If you have any complaint or dispute regarding coloks Services, you must first contact our customer support team at [email protected]. We are committed to resolving disputes quickly and fairly. Most issues can be resolved through direct communication with our support team.
If your issue cannot be resolved through customer support, you may escalate the matter by submitting a formal written complaint including your account details, description of the issue, relevant transaction records, and desired resolution. We will investigate and respond to formal complaints within 14 business days.
Decisions made by coloks management regarding disputes, bet settlements, bonus eligibility, or account issues are final and binding. We retain sole discretion in interpreting and applying these Terms.
These Terms & Conditions shall be governed by and construed in accordance with international gaming industry standards and applicable Indonesian law to the extent not in conflict with the operation of a licensed online gaming platform. Any disputes arising from these Terms that cannot be resolved through internal dispute resolution procedures shall be subject to the exclusive jurisdiction of competent courts.
You acknowledge that online gaming regulations vary by jurisdiction and that you are solely responsible for ensuring your use of coloks Services complies with all applicable local laws.
coloks reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Material changes will be communicated through email notification or prominent notice on the Website. Your continued use of coloks Services after changes take effect constitutes acceptance of the revised Terms.
We recommend reviewing these Terms periodically to stay informed of any updates. The "Last Updated" date at the top of this document indicates when the Terms were most recently revised.
If you have questions about these Terms & Conditions or need assistance with your account, please contact us:
Our customer support team is fluent in Indonesian and English and ready to assist you with any inquiries.
Our Terms protect both coloks and our players. Clear rules ensure fair treatment and transparent operations for everyone.
Understanding your obligations as a player helps maintain a safe, enjoyable gaming environment for all coloks users.
No hidden clauses or fine print. Everything you need to know about using coloks is documented clearly and accessibly.
Questions about our Terms? Our Indonesian-speaking support team is available 24/7 to explain any clause or policy.
Explore additional policies and resources to understand your rights and responsibilities on coloks.